- Make sure that you can make online payments (you have enabled this option in your internet bank)
- Make sure that you know the authentication method (Smart-ID, SMS, etc.)
- Make sure that your browser is up to date, and you have a disabled pop-up and ad blockers
- If customers are using Smart-ID while being abroad, they have to make sure the WiFi connection is good or roaming is enabled
- If customers are using for authentication SMS code from the bank, they have to make sure that the phone has a connection and they can receive confirmation SMS
