For security considerations, we can only provide Merchant Portal production environment access to official Merchant’s representative. The owner of the production account can then create additional users. The only thing you need to provide is the new user’s name and email address and define the permissions that are needed.
- Go to the sign-in page of the Merchant Portal
- Select Merchant Users
- Click Add User
- Enter the user´s name, surname and email address. Check the necessary user right and click Save
- Then you can send to the user information about his account in English or Estonian. Click “Send Info in Estonian” or “Send info in English”
There are different permissions for different actions so you can choose which permissions suit best for every individual user. All settings are effective immediately. Also, once an account is set, you can always change (remove, add) the settings for a particular Merchant Portal user if needed.